Privacy Policy

Effective Date: September 23, 2025

YourBestChance.io (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yourbestchance.io (the “Platform”), use our services (the “Services”), or interact with us as a sole proprietorship based in Berlin, Germany. We operate in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using the Platform or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services. This policy applies to all users, including those in the European Union (EU), and we act as the data controller under GDPR.

1. Information We Collect

We collect information to provide personalized career scenarios, recommendations, and AI-driven advice. Categories include:

  • Personal Data Provided by You: When you register, complete forms, or link your LinkedIn profile, we collect details such as name, email address, work history, education, skills, financial status, career goals, family circumstances, age, location, and employment type. The structured form has 16 targeted questions to capture a comprehensive profile. LinkedIn imports may include professional background, certifications, and skills (subject to your LinkedIn consent).
  • Usage Data: Automatically collected information like IP address, browser type, device information, pages visited, time and date of access, and interactions (e.g., chatbot queries, report views, NPS survey responses).
  • Payment Data: For paid plans (Boost Day or Boost Week) or donations, we collect billing details via third-party processors (e.g., Stripe), but we do not store full card information.
  • Feedback and Communications: NPS scores, donations, suggestions, or emails.
  • Cookies and Tracking: We use cookies for functionality, analytics (e.g., Google Analytics), and preferences. You can manage cookies via browser settings.

We do not collect sensitive personal data (e.g., health, political opinions) unless voluntarily provided in open-ended responses, which we process minimally.

2. How We Use Your Information

We use your data to:

  • Provide Services: Generate AI-crafted career reports, scenarios, course recommendations (from our database of 20,000+ Udemy/Coursera courses via affiliates), chatbot interactions, newsletters, and sectoral analyses.
  • Process Inputs: Clean, structure, and convert data into AI prompts using NLP and language models (e.g., GPT-based) for scenario generation across seven specialized databases (Job Market, AI & Automation, etc.).
  • Improve Services: Anonymize and aggregate data for AI training, research, and platform enhancements.
  • Communicate: Send reports, newsletters (with opt-out), upgrades, or support responses.
  • Marketing: Personalized emails about features (with consent).
  • Security and Compliance: Detect fraud, ensure GDPR compliance, and respond to legal requests.
  • Analytics: Understand usage trends to refine Services.

3. Legal Basis for Processing

Under GDPR:

  • Contract: To fulfill your requests (e.g., generate reports).
  • Consent: For marketing, newsletters, LinkedIn imports, and optional donations.
  • Legitimate Interests: For analytics, security, and service improvements, balanced against your rights.

You can withdraw consent anytime via account settings or email, though this may affect Service access.

4. Sharing Your Information

We do not sell your data. We share only as necessary:

  • Service Providers: Third parties like AI processors, hosting (e.g., AWS), payment gateways (Stripe), and analytics tools, under data processing agreements ensuring GDPR compliance.
  • Affiliates: Links to Udemy/Coursera for course recommendations; commissions earned on enrollments.
  • LinkedIn: For profile imports, per their API terms.
  • Legal Requirements: To comply with laws, protect rights, or respond to authorities.
  • Business Transfers: In case of merger/acquisition.

No sharing with third countries without adequacy decisions or safeguards (e.g., Standard Contractual Clauses).

5. Data Retention

We retain data as needed for Services (e.g., reports for account duration) or legal obligations. Free users’ data is deleted after 12 months of inactivity; paid users’ upon request or termination. Anonymized data may be kept indefinitely for improvements.

6. Your Rights Under GDPR

As an EU data subject, you have:

  • Right of Access: Request confirmation and details of processing.
  • Right to Rectification: Correct inaccurate data.
  • Right to Erasure (“Right to be Forgotten”): Delete data, subject to legal exceptions.
  • Right to Restriction: Limit processing in disputes.
  • Right to Data Portability: Receive data in structured format.
  • Right to Object: To processing based on legitimate interests or marketing.
  • Right to Withdraw Consent.

Exercise rights by emailing dpo@yourbestchance.io. We respond within one month. Complaints can be filed with the Berlin Data Protection Authority (Berlin Commissioner for Data Protection and Freedom of Information).

7. Security Measures

We implement technical (e.g., encryption, firewalls) and organizational measures (e.g., access controls, audits) to protect data, including LinkedIn imports and chatbot interactions. However, no system is infallible; we cannot guarantee absolute security.

8. International Data Transfers

Data may be processed in the EU or US (e.g., via AWS or OpenAI). Transfers use GDPR-approved mechanisms like adequacy decisions or SCCs.

9. Third-Party Links and Services

The Platform links to third parties (e.g., LinkedIn, Udemy). We are not responsible for their privacy practices; review theirs.

10. Children’s Privacy

Services are for users 18+. We do not knowingly collect data from children under 16 without parental consent.

11. Changes to This Policy

We may update this policy; changes are posted here with the new effective date. Significant changes prompt notification via email or Platform notice.

12. Contact Us

For questions, contact: Data Protection Officer, YourBestChance.io, Darser str. 12B 14167 Berlin, Germany, or dpo@yourbestchance.io.

Last Updated: September 23, 2025